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​Action East Devon Receives Recognition for Effective Governance and Management

Posted by Claire at 12:02 on 20 Jul 2018

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Action East Devon has recently achieved the PQASSO Quality Mark award recognising the excellent work it does as a third sector organisation in England.

Charlotte Hanson, Chief Executive Officer of Action East Devon, said “this award confirms that we have robust systems and procedures in place to govern, manage and deliver our services to a wide range of people supporting them to live happy and healthy lives. Our team of trustees, staff and volunteers continue to work hard to deliver high standards throughout the organisation and I am delighted that we now have national recognition of this”.

PQASSO is part of the National Council for Voluntary Organisations (NCVO), and is the only UK quality standard designed to help third sector organisations operate more effectively and efficiently.Action East Devon was assessed against the 11 standards of effective practice in PQASSO, including in governance, leadership and management, managing staff and volunteers and managing money, and proved to meet all standards.

Action East Devon is the leading local charity working with the people, communities and organisations of East Devon to create the services and support they need to live happier and healthier lives. Action East Devon put people at the heart of their work; services are developed out of an understanding of needs within local communities and by building on the experiences of existing service users.

Nadeem Razvi, PQASSO Program Manager, NCVO, said “We are delighted for the trustees, staff and volunteers of Action East Devon that they have achieved the PQASSO Quality Mark. We know that organisations using PQASSO benefit by having better governance, better systems and procedures and better quality of services for their users and it is great that the community of PQASSO users in England, Wales, Scotland and Ireland is growing”.